If our team is running behind, we will contact you prior to your appointment, as we would expect a courtesy call from you. In order to provide you with the best service possible, we need to ensure ample time to complete your services. Should you be more than 15 minutes late for your appointment, we reserve the right to reschedule your service.
Please call 48 hours prior to your scheduled appointment to avoid a cancellation/no-show charge. The charge is 50% of your total service.
Credit card is required for all appointments. Returned check fee is $35.00.
We foster two-way communication with our clients in order to meet and exceed their service needs. In return, we ask for respectful feedback and dialogue.
By booking an appointment you agree to our house rules, including our booking policy.
We are a diverse and free speech salon.
We only accept exchange of products within seven days.
We will be more than happy to adjust any services within seven days; especially color and chemical services.
We are not responsible for any misplaced belongings or items lost in the salon.
We reserve the right to refuse services to anyone.
Be comfortable and enjoy.